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Frequently Asked Questions

Selecting a product

  • I am looking for a mezzanine, how do I choose?

Ordering

  • How do I order an Espace Loggia product?
  • How can I find my nearest shop?
  • Do you deliver everywhere in France?
  • Do you install?
  • Do you deliver abroad?

For professionals

  • Do you provide a specific service for professionals?

Customer Service

  • I have a problem with the product on order/delivered; who should I contact?

Tracking your order

  • Where can I find my order number?
  • How long do your products take to manufacture?
  • How can I check the status of my order?

Delivery tracking

  • Where can I get tracking information about my delivery?

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