Frequently Asked Questions

Selecting a product

• I am looking for a mezzanine, how do I choose?

Ordering

• How do I order an Espace Loggia product?
• How can I find my nearest shop?
• Do you deliver everywhere in France?
• Do you install?
• Do you deliver abroad?

For professionals

• Do you provide a specific service for professionals?

Customer Service

• I have a problem with the product on order/delivered; who should I contact?

Tracking your order

• Where can I find my order number?
• How long do your products take to manufacture?
• How can I check the status of my order?

Delivery tracking

• Where can I get tracking information about my delivery?